Support
Last updated: 9 October 2026
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Write to us
info@studiofacilebook.com — we answer within 24 hours on working days, in English.
The most common questions
“The email never arrived”
Check spam and promotions, and search for info@studiofacilebook.com. If it is not there, write to us with the email address you used and we resend it.
“Can I print it?”
Yes, as many times as you want, for yourself. The Practice Test has an answer sheet to print.
“Are these real VTNE questions?”
No. The 150 questions were written for this material. They follow the VTNE domains, but they are not official questions, and we are not affiliated with the AAVSB.
“My clinic does it differently”
Where sources and clinics differ, the books say which source they follow. At work, the veterinarian and your clinic’s protocols always have the final word.
Refunds
See the refund policy.